2013 Online Course Wrap-up

Happy 2014! Want to learn something new? Try a free online course!

I've participated in several during the past year. What I've noticed is that online courses have different goals and different audiences depending on the source. Thus you'll get different things out of each one. Here's an overview of the courses I took. See what works for you.

Read More

Personas for Everyday Use

Recently I found myself helping a friend who was stuck while trying to write the cover letter for a job application. Now I know she's not the only person to have writer's block in this situation. After stumbling around for a while I came upon a solution that will hopefully help you as well:

Write a persona for the recipient of the cover letter. 

Read More