Product Management
Ethical leadership and mentoring
Strategic planning, prioritization, roadmaps
Product management and project management
Lead cross-functional, multi-national teams with joy, respect and openness, fostering the psychological safety and trust required for success at all levels.
Systems thinking and pragmatic problem solving
Data-informed decision-making
Stakeholder management and constant communication with support, client success, sales and marketing
Operational improvements
Define scope, user stories, and user acceptance criteria
User acceptance testing and QA
Launch support, help docs, and “wow” product demos
Continuous iterative improvements
Discovery
User research and usability testing
SQL queries and data analytics
Customer feedback compilation and beta testing
Market research, competitor analysis, and problem ecology
Internal process and workflow analysis
Accessibility audits and heuristic evaluations
Personas and storyboards
User flows and customer journeys
Design
Design thinking
User experience design, user-centric design
Interaction design
Interface design, layout, color, typography and icons
Prototypes, wireframes, mockups
Accessible and inclusive design
Mobile and responsive design
Design systems, pattern libraries and style guides
Information architecture
User onboarding and help
Tools
ProductBoard
Figma, Sketch, Adobe Creative Cloud
GitHub and GitHub project boards
JIRA, Confluence, Trello, Google Suite
Agile and Scrum methodologies, Lean UX
SQL queries, Google Analytics, Salesforce Analytics
CSS (including flexbox and grid), Sass, HTML, SVG