Product Management

  • stakeholder communication

  • project prioritization and roadmaps

  • analytics and data-driven decision making

  • user research, feedback compilation and analysis

  • close collaboration with tech lead, developers and quality assurance on small teams (3 to 8 people)

  • define user acceptance criteria and project scope

  • user acceptance testing and QA

  • soft-launch duties such as beta tester coordination

  • assist client-facing teams with high-touch launches

  • product demos and announcements

  • balance multiple projects across multiple teams

Design

  • user experience design (UX)

  • user interface design (UI)

  • accessible and responsive design

  • establishing and working within style guides and pattern libraries

  • rapid iterative prototyping: sketches, mockups, wireframes and prototypes

  • typography, icon selection and creation

Structure

  • information architecture (IA)

  • navigation and controlled vocabularies

  • user onboarding and help

  • personas and user flows

  • storyboards and need-finding

  • technical writing, editing and illustration

Research

  • heuristic evaluations

  • competitor analysis and problem ecology

  • internal process and product analysis

  • accessibility and usability testing

  • interviews, card sorts and prototype testing

Tools

  • ProductBoard

  • Figma, Sketch

  • GitHub and GitHub project boards

  • Trello, JIRA, Confluence

  • Adobe Creative Cloud, Illustrator, Photoshop

  • Lean and AGILE development environments

  • Invision, UserTesting.com

  • mySQL queries, Google Analytics, Salesforce Analytics, ChurnZero

  • CSS, Sass, HTML, SVG, WordPress, JSP (Java Server Pages)

 
UX Master Certification Badge from Nielsen Norman Group
“Kathy is devoted to user experience design. She is a hard productive worker, and exceptionally good at rethinking interfaces to serve them better.

She has a solid understanding of information architecture & visual design. She has great organization and communication skills. She always maintains a fantastic outlook on every project. These qualities together are especially impressive considering the complexity of the UX platform at Edlio. The challenges I have given to Kathy always start off being very complex with the obvious requirement of making the feature easy-to-use for every level of end-user—and Kathy never fell short with expectations.

She is a rarity in the discipline of design. I would hire her again in a heartbeat.”
— Selin Atagul, VP of Product & UX, Edlio LLC